Player Profiles & Duplicate User Names

Hi! I’ve set up a game and I’m trying to bring my existing players across to Astral. However, I just can’t seem to find player profiles. I understand that I can search by player usernames, but it appears there are two exact usernames in use (which I find odd). I want to find the correct one, but find it impossible to do so without viewing the profiles. While I could search via e-mail, we tend not to offer up such information wherever possible. Is there something I’m missing?

Cheers in advance to anyone that can help!

Hi @Crispian

I’ve made a note for the staff when they get to work to have a look at this post.

Thanks for taking the time to bring this to our attention.