Player can only see video maps - static maps appear black

I’m not sure this should be logged as a bug really. It’s one guy using chrome (up to date). Every bit of Astral works with the exception of static maps. All of the .webm maps load up for him without issue.

Is there any weird security setting in chrome that i’m unaware of that could be causing this?

Hi @benmcollins

That issue is normally caused by maps that are too high resolution for the user’s graphics card to successfully load as a single image for 3D processing.

Please read the Documentation (https://help.astraltabletop.com) for Performance tips.

1 Like

Astral has recently undergone a massive update which should massively reduce the chance of this happening again in the future.

If anyone experiences this issue, please use the Bug Report tool in game to report the problem.

// Closed as Bug Report