Game Unaccesible for me (GM) and players


#1

Every time any of us try to open the world for our game the app just crashes. Is the game dead or is there a fix? Issue started Monday night.

Thanks.


#2

Sorry for the delayed response! We’ve been busy working hard on some new features.

It sounds like something caused your game file to be corrupted. If you can get to the game Portal screen, please submit a bug report with the in-app tool. That will give us your game ID, your browser specs, etc. so that we can pinpoint the issue and fix up your game. We should be able to fix it and get you access to your game again!